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BSI Kitemark

Flood Protection - Benwell Resource Centre

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CLIENTS

Robertson Facilities Management on behalf of Newcastle City Council

THE PROBLEM

The Resource Centre is situated in the Newcastle suburb of Benwell to the west of the city centre and has been flooded on two occasions. Raised road surfaces combined with low kerbs and overwhelmed drainage networks have resulted in flash floodwater entering the building through the main entrance doors and the side fire-doors which open onto the car park. The last inundation resulted in carpets being damaged requiring replacement.

THE SOLUTION

UKFB were approached by Robertson’s Facilities Services and were asked to carry out an initial survey on the building for budgetary purposes. Once approval was given, a short presentation was conducted to centre staff and a representative from Newcastle City Council to demonstrate the ease of which the barriers are deployed.

Flood Angel® Flood Defender™ Barriers were installed into reveal fixed type D to protect the main entrance and a second to protect the outward opening side fire exit door and glazed side panel. The Defender™ Barrier rails were also grey powder coated to match the existing door frames.

Twelve airbricks were replaced with Flood Angel® Anti-Flood Airbricks and, following a client request, locking devices were incorporated into the rail system to prevent unauthorised removal after being deployed.

FEEDBACK

The Centre Manager was very pleased with the work carried out by UK Flood Barriers as the building was able to remain open throughout the installation with no disruption to the day to day work of the very busy Resource Centre. She was also very impressed with the instruction provided to their staff by our installer demonstrating how the barriers were to be deployed in a flood situation.

The Regional Manager from Robertson Facilities Management also commented on the efficiency of the initial survey, subsequent installation and with our overall customer-focussed approach.

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